Acceptable Use Policy

This Acceptable Use Policy (the "Policy") applies to everyone who uses ScrapeSilo and is part of our Terms of Service. It exists because a scraping tool is only as lawful as the way it is used. We give you a fast, neutral pipe; deciding what is acceptable to send through it is your responsibility.

1. You are responsible for what you scrape

You decide the target URLs, the data to extract, and the purpose. You represent that for every request you send, you have a lawful basis to access the target and to collect and use the resulting data. This includes checking each target site's terms of use and robots directives, and respecting any technical or contractual restriction the site imposes. If a site prohibits automated access, it is on you to know that before you run the scrape.

2. Prohibited uses

You may not use the Services to:

• Break the law, or help anyone else break the law, in any jurisdiction that applies to you or your targets.
• Access systems or data you are not authorized to access, defeat authentication you are not entitled to use, or circumvent paywalls, access controls, or anti-automation measures in violation of a site's terms or applicable law.
• Infringe intellectual-property rights — including copyright, trademark, and database rights — or misappropriate trade secrets or other confidential information.
• Collect personal data in violation of privacy and data-protection laws (such as the GDPR, UK GDPR, or CCPA/CPRA), or build profiles of individuals without a lawful basis.
• Harvest personal data for spam, unsolicited messaging, doxxing, harassment, stalking, discrimination, or surveillance of individuals.
• Scrape for the purpose of credit, employment, insurance, tenancy, or other eligibility decisions where doing so is regulated or prohibited.
• Target child sexual abuse material, content that exploits or endangers minors, or other illegal content.
• Conduct denial-of-service attacks, deliberately overload a target site, or use the Services as part of a botnet or other abusive automation against third parties.
• Distribute malware, run phishing or fraud, or scrape in support of any of the above.

3. Don't abuse the platform

You also may not:

• Resell, sublicense, or white-label the Services as your own competing scraping product without our written agreement.
• Reverse-engineer, probe, or attempt to extract source code or models from the Services, except to the extent the law expressly permits.
• Create multiple accounts, share credentials, or otherwise act to evade free-tier limits, credit quotas, concurrency caps, or a suspension.
• Interfere with, degrade, or attempt to gain unauthorized access to the Services or the infrastructure behind them.
• Use the Services in a way that creates legal, security, or reputational risk for us or our other customers.

4. Proxies and geo-targeting

Where the Services route requests through proxies or geo-target a request to a particular country, you must use those features lawfully and in accordance with the target site's terms. Using a proxy or a country code to evade a block, ban, or geo-restriction you are bound to respect is a violation of this Policy.

5. Enforcement

We may investigate suspected violations and may suspend or terminate access — with or without notice — to protect the Services, our customers, or third parties, as set out in the Terms. We may also preserve and disclose information where we believe in good faith it is necessary to comply with the law or respond to a lawful request. Enforcement is at our discretion; not acting on one violation does not waive our right to act on another.

6. Reporting abuse

If you believe ScrapeSilo is being used in violation of this Policy — for example, to scrape your site abusively or to misuse personal data — report it to abuse@scrapesilo.com with enough detail for us to investigate. We take reports seriously and will respond as appropriate.